The Bell Hotel Saxmundham has achieved a prestigious 5-star rating on the esteemed travel review site, TripAdvisor. This incredible achievement comes almost a year to the day since the hotel’s opening under new management. In the past year, the hotel has undergone extensive renovation work costing £1m, alongside the hiring of a highly skilled team of hospitality staff. The investment continues to pay off.
One of the standout reviews commends the hotel and restaurant staff for consistently going “above and beyond” to create a memorable and exceptional experience for guests. Another reviewer highlights the “delicious food” and remarkable cocktails, further reinforcing the consistently high standard of service they experience at the hotel. One regular customer shared, “Had another great stay at this hotel. From the moment we arrived, to the moment we left, the service and experience was second to none.“
Owned by Beales Hotels, The Bell Hotel Saxmundham has firmly established itself as a luxury, boutique retreat in the heart of Suffolk. General Manager Ashley Beale said “This achievement is a true testament to the effort and resources management and the team have put in throughout the past year to deliver incredible service to both guests and diners. We’ve worked tirelessly to ensure our team are completely aligned with expectations, providing training and support to ensure everyone is engaged and equipped with the skills needed to ensure exceptional experiences. We’re extremely proud of this recognition.”
The hotel boasts a collection of 10 luxury rooms, with overnight accommodation starting from £125, including breakfast. Booking packages are flexible, and the hotel often provides a range of seasonal offers and experiences to help keep costs for guests down and satisfaction high. The restaurant also continues to climb the ratings, with a 4.5-star rating on TripAdvisor. The team are equally focused on ensuring the restaurant also reaches the highest possible rating.
As the hotel continues to exceed expectations, it solidifies its position as a premier choice for travellers seeking a luxurious experience, alongside priding itself in becoming a community hub, helping to put Saxmundham on the map. Their commitment both to their visiting guests and locals is integral to their vision, set out when they reopened.